At BeWell, accessible from https://bewelllocal.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or use any of our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as data automatically collected through your interaction with our site:
- Personal Information: Your name, email address, phone number, shipping/billing address, and payment details.
- Usage Data: Browser type, device information, IP address, time spent on pages, and website interactions.
- Cookies: We use cookies to improve website functionality, user experience, and for marketing purposes.
2. How We Use Your Information
Your data may be used for:
- Processing and delivering your orders
- Sending order updates and relevant communications
- Personalizing your shopping experience
- Analyzing website traffic and improving performance
- Responding to customer support queries
- Meeting legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Payment processors (e.g., Stripe, PayPal) for secure transactions
- Delivery partners for order fulfilment
- Marketing and analytics tools for site performance
- Legal authorities if required by law
4. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your information
- Withdraw consent from email marketing
- Disable cookies via your browser settings
To exercise any of these rights, please email us at info@bewelllocal.co.uk.
5. Data Security
We employ strict measures to safeguard your data from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.
7. Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- 📧 Email: info@bewelllocal.co.uk
- 📞 Phone: 01245 408003
- 📍 Address: 7, 9 Broomfield Rd, Chelmsford CM1 1SY, United Kingdom